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Warranty Terms & Claim

All warranty coverage begins from the date of purchase from Worldswawebsite. Warranty period is 1 Year. However, based on the specific item or element of the equipment, the warranty period is further elaborated as per table below.

DescriptionWarranty Period
Accessories / Repairing Tools / Boxes & Others6 Months

Warranty shall follow as stated by the Manufacturer, which you will find along or inside the product’s packaging. In general, it does not cover the following instances:

  • Damage to equipment / accessory / part is or has been caused by accident, abuse, neglect, improper testing installation, adjustment, operation, maintenance, alteration or modification of any kind.
  • Caused by spillage of food or liquid hazard
  • Damage caused by fire. flood, voltage fluctuation, faulty installation
  • Damage caused by user error or fault, whether accidental or intentional
  • All plastic surfaces and all other externally exposed areas that are scratched or damaged; this includes dents, cracks, chips, indentations etc.
  • Phone is rooted or "jailbreak" by user
  • LCD screen cracked
  • Sticker / hologram sticker / warranty sticker on the merchandise has been defaced, removed or damaged. Warranty will be considered void.
  • Phone is modified by user in manner that is beyond manufacturer's compliance
  • Equipment must be sent to the designated and approved Service Centre. If sent to another service centre, the warranty will be considered void.

NOTE: Buyer will need to bear the returning postage and upon repairedWorldswa will need to bear the postage to ship back.

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